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FAQs

How do I know which size to order?

The easiest way to find your MacBook model number is to look on the very bottom of your MacBook and locate the text. Generally on the first line, you will find the word “Model” followed by 5 characters such as “ A1466”. This is your Model number. Refer to our size chart above to help you select the correct size.

All of our MacBook cases are made for their specific MacBook model so please be sure to order the correct size or the ports will not line up or it just wont fit. 

If you still have trouble selecting the correct size, email us at hello@embrishop.com. We are happy to help.

 

How do I care for my MacBook case?

 

Simply wipe clean with a damp cloth. We do not recommend using any chemicals on your laptop case

 

Does the glitter shed?

No. 

 

What's the texture like?

 

Glitter MacBook Cases -  smooth to the touch

Silk MacBook Cases - Silky (see what we did there?) 

Animal Print - Like a velvety leather. Probably something you've never felt before but we promise you'll love it.

 

Do the MacBook cases come with a bottom piece?

 

Yes, they all do. 

Refer to each product description to see exactly what the bottom looks like.

 

How long does shipping take? 

 

All orders ship within 48 hours Monday - Friday

U.S. Standard:  Delivery in 3-5 days

U.S. Expedited: 2-4 days

Canada Standard:  Delivery in 5-10 days

U.K. Standard: Delivery in 7-14 days

Australia Standard: Delivery in 7-21 Days

Other Countries: Delivery in 7-21 Days

Expedited shipping options are available at checkout. If you have questions or concerns about meeting a deadline, please email us at hello@embrishop.com and we will do our best to accommodate you.

 

Do you ship internationally? 

 

Yes! We proudly ship all over the world. Refer to our shipping page for more details.

  

How do I process a return?

 

All return/ exchanges must be processed within 14 days of delivery. Click HERE for details on how to properly return your order.

 

Do you work with influencers?

 

Yes we do. If you are an influencer interested in promoting or partnering with EMBRI please email us at support@embrishop.com. We'd love to hear from you. 

 

Do you work with designers, illustrators, creatives of all sorts? 

We. Sure. Do! And we would love to work with you. Email us at support@embrishop.com for an initial consultation.

 

I am interested in selling EMBRI cases. How do I find out more?

 

Please email your inquiry to Support@embrishop.com

 

Have other questions?

 

Email us at hello@embrishop.com. We are happy to help M-F 9am-5pm EST.