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Frequently Asked Questions

Does the Glitter Shed 

All glitter Macbook Cases are treated with a clear top coat to seal the glitter in and keep it from shedding. You may experience minor shedding from the edges and the shifting of the package in the mail, however this will stop. If you continue to experience shedding after AT LEAST a week, please contact us with your concerns. 

 Can You Feel The Glitter? 

Yes, you can feel the texture of the glitter. We use both plastic and polyester glitter. The cases designed with plastic glitter have a rougher texture. They are; gold, silver, black, and multi-color. 

Do the Macbook Cases Come With A Bottom Piece?

Yes, all of our Macbook cases come with both a top and bottom piece that easily snaps on and off your laptop. The glitter cases come with a clear bottom piece.

How Long Does Shipping Take? 

We have multiple shipping options, depending on where you are located. Standard domestic shipping (within the US) take 5-8 days. Domestic priority shipping takes 3-5 days. We are located in Maryland so generally east coast customers get their order within a few days even with standard shipping. If you need an order rushed please email us at Support@embrishop.com and we will do our best to accommodate you.

Standard International takes 7-21 days. Priority International takes 6-10 days.

All shipping charges are calculated at checkout.

 

Do You Ship Internationally? 

Of course we do! We ship worldwide.  You can input your address during check out and your shipping charges will be calculated for you. 

Shipping from the U.S. to some countries can take up to 6 weeks so please be patient. We provide a shipping notification with tracking information with all orders for your convenience. 

Embri Shop is not responsible for any customs or fee’s due for international shipments.

What Happens to the Information We Collect? 

The information you give us stays at Embri Shop and with Embri Shop partners. We maintain your information in-house.  If you want to remove your information from our database, please email us and we would be happy to do so. 

Have Other Questions?

Email us at support@embrishop.com and we are happy to help!

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