Free shipping on all U.S. orders over $75

Shipping & Returns

S H I P P I N G

All iPhone cases, laptop sleeves, and keyboard covers, ship within 24 hours- expect on the weekends. If you purchase your order on a weekend your order will be shipped on Monday.  All glitter Macbook and iPad Cases ship within 3 days of purchase. If you order a glitter Macbook case with other accessories that usually ship within 24 hours, your items will be held and shipped together. If you need your order rushed, please contact us at Support@Embrishop.com and we will do our best to accommodate.

M I S S I N G  P A C K A G E S

If a package hasn't arrived within a reasonable amount of time since delivery ( 2 weeks for U.S. orders, and 6 weeks for International orders), we will then take the steps to resolve the situation. On occasion, the mail takes longer than usual and the package eventually shows up. However, please inform us if you have not received it in the above time frame so we can double-check our shipping log.

D A M A G E D  I T E M S

If you have received an item that is damaged, please contact us immediately at support@embrishop.com and we will do our very best to mend the situation.  A clear photo of the damaged item is to be attached to the email. 

E X C H A N G E S

Not happy? Order the incorrect size? No Problem. We would be happy to process an exchange for you.

Please note that all exchange shipping charges are the buyers responsibility unless specified otherwise by support. 

Please include a NOTE in your return package with your ORDER number for our reference. Once it has been received you will receive a store credit for the items you are exchanging. This store credit is available immediately and will never expire. 

All returns/ exchanges MUST be made within 14 Days.

All original shipping charges are non refundable

RETURN ADDRESS:

Embri Returns

12774 Wisteria Dr. #2060

Germantown, MD 20875

United States

R E T U R N S

Just not what you were expecting? We understand. We are happy to process a return for you. Please note that that all return shipping charges are the buyer’s responsibility unless specified otherwise by support. 

Please include a NOTE in your return package stating with your ORDER number and return request. We will get it processed upon it's arrival. We do not refund shipping charges unless specified otherwise by support.

If your package is returned to us due to an incorrect address, additional shipping charges may apply. 

All returns/ exchanges MUST be made within 14 days.

Orders received after 14 days will receive a store credit for the value the products ordered at the time the order was placed. 

All original shipping charges are non refundable

RETURN ADDRESS:

Embri Returns

12774 Wisteria Dr. #2060

Germantown, MD 20875

United States

 

I N T E R N A T I O N A L  O R D E R S

Some international destinations require customs fees to be paid before the package can be delivered to the recipient. Embri Shop has no control over the customs process and is in no way responsible for any customs fee's. Please make yourself aware of your country's customs regulations before placing your order. 

If your order is returned to us due to an incorrect address, please note Embri Shop will not be held responsible for any additional shipping charges. All shipping charges including returns/ exchanges are at the buyer’s expense unless specified otherwise by support.  

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